Accessing Cluster 25 Support
Before any RTLB support can be provided, we need written consent from parents / whānau, and a school agreement signed by key staff. This is collected on our 2026 Consent Form.
Not sure if it’s RTLB or MOE support you need?
RTLB Cluster 25 has a flexible pathway agreement with MOE Te Mahau | Learning Support.
This agreement is grounded in a shared understanding between our services, that:
There should be multiple and flexible ways for schools to request the support they need.
The method of requesting support should never become a barrier for schools - what matters most is the quality of the information shared and the conversations that follow between the RTLB Service and local MOE Te Mahau | Learning Support to identify the best support pathway for the learner.
Whether a school uses Schoolgate or the MOE Direct Referral Form, there is no wrong way to refer.
If you want to discuss concerns about a stduent with MOE, click here for Whanganui, and click here for Palmerston North.
Need other agency support?
Need another agency? Click this link to see local agencies that support schools and whānau